What Our FAQ Covers and Why It Matters
We put this FAQ together based on the real questions that come through our support channels every day. Most of them are about money movement — how to send funds via bKash, Nagad or Rocket, how to confirm a transfer went through, and what happens if your withdrawal is pending. Beyond payments, we also cover account registration, wallet verification, and how to
reach our support team. If you're in Dhaka or anywhere else in Bangladesh where access is supported under local law and eligible regions, these answers apply to your account. We don't use this page to sell you anything — it's purely here to cut down the back-and-forth. Read through the sections below; if your question isn't here, our support team is reachable
via live chat and email. We aim to keep these answers current as our payment flows and account processes are updated.
- bKash
- Nagad
- Rocket