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Access, Eligibility and Legal Conditions at bdt100

Your access to bdt100 depends on the laws that apply in your region — we do not make eligibility claims on your behalf, and it is your responsibility to confirm that using this platform is permitted under your local law.

Jurisdiction-dependent accessAccount eligibility rulesbKash, Nagad, Rocket payment termsData and privacy conditionsDispute and contact process
bdt100 Access, Eligibility and Legal Conditions at bdt100
LEGAL CONTACT PATHS

How to Reach Us on a Legal Matter

If you have a question about your rights under these terms, a dispute over a bKash or Nagad transaction, or a request to close your account under legal grounds, our support team handles these through the channels below. We aim to acknowledge legal account queries promptly and route them to the right team.

Live Chat Reach our support team directly through the live chat window inside your account. Use this for urgent account disputes or wallet transaction queries involving bKash, Nagad or Rocket.
Email Support Send detailed legal or account queries by email. Include your registered account number and the wallet reference number for any bKash, Nagad or Rocket transaction in dispute.
Account Help Centre The help centre inside your account lists procedures for data requests, account closure, and payment term queries. Start there before escalating to email or live chat.
HOW WE HANDLE THIS

Data, Security and Account Rights at bdt100

We hold your account data strictly for the purposes stated in our privacy terms — account operation, payment verification, and fraud prevention. We do not sell your data to third parties. Retention periods apply: transaction records including bKash, Nagad and Rocket payment logs are kept for the period required by our operating terms, after which they are deleted or anonymised. You can request a copy of the data we hold on you through the help centre inside your account.

Account Security

Your account is protected by password authentication and OTP verification tied to your registered mobile number. Never share your OTP with anyone, including support staff.

Payment Data Handling

bKash, Nagad and Rocket transaction references are stored securely and used only for payment matching and dispute resolution. We do not store full wallet PINs or credentials.

Data Access Requests

You may request a summary of data we hold on your account at any time via the help centre. We will respond within the timeframe set out in our privacy terms.

Account Closure Rights

You can request account closure through live chat or email. Outstanding balances must be withdrawn to your registered bKash or Nagad wallet before closure is finalised.

Legal Terms — Questions We Get Asked

These are the legal and eligibility questions that come up most often. If your question is not covered here, contact us through live chat or the help centre inside your account.

Access depends entirely on local law in your region. We do not confirm eligibility on your behalf. You must check whether online gaming is permitted under the laws that apply to you.

A name mismatch between your registered wallet and your bdt100 account can delay or void a transaction under our payment terms. Contact support with your wallet reference to resolve it.

Yes. Submit a data access request through the help centre inside your account. We will confirm what data we hold and respond within the timeframe stated in our privacy terms.

Raise a dispute through live chat or email. Include your account number and the transaction reference from your bKash, Nagad or Rocket app. We will investigate and respond in writing.

Request closure through live chat or email. Withdraw any remaining balance to your registered bKash or Nagad wallet first. Closure is confirmed once your balance is clear and verified.

We publish updates to our terms on this page. Continuing to use the platform after a change is posted means you have accepted the revised terms. Check this page periodically.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.