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How bdt100 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process payments through bKash, Nagad, or Rocket, and keep your details secure.

Account data protectedbKash, Nagad, Rocket payment records handled securelyNo data sold to third partiesYou can request your dataBangladesh-region eligible accounts covered
bdt100 How bdt100 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to correct something on your account, or need to know what information we hold, you can reach our support team directly. We aim to respond to all privacy-related requests as promptly as our team allows. Your account wallet details — including any bKash or Nagad number linked to your profile — can be reviewed or updated by contacting us through the channels below.

Team online

Live Chat

Open the chat window from your account dashboard. Our support team handles privacy queries, account data questions and wallet detail updates through this channel.

Email Support

Send your privacy request to our support email. Include your registered account name and the query type — data access, correction or deletion — so we can route it correctly.

Account Help Centre

Your account settings page contains a direct link to submit a data request. Use this path if you want a record of your submission and a reference number for follow-up.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. Cookies on bdt100 are used to keep your session active, remember your payment method preference between visits, and monitor for unusual login activity. You can manage cookie preferences through your browser settings — though turning off essential cookies may affect account functions like staying logged in or loading your bKash wallet selection. We keep your account data for as long as your account is active or as required to meet financial record obligations. When you close your account, we follow a defined retention schedule before deleting personal records.

Data Encryption All account and payment data — including your bKash and Rocket wallet numbers — is encrypted both when it moves across networks and when stored on our servers.
Cookie Policy We use session cookies to keep you logged in and functional cookies to remember your Nagad or bKash preference. No advertising cookies are placed without your consent.
Retention and Deletion Active accounts retain data throughout their lifetime. Closed accounts follow a set retention window for financial records, after which personal data is deleted from our systems.
Your Rights You can request a copy of your data, ask us to correct inaccurate details, or request deletion where no legal obligation requires us to keep it. Submit requests via live chat or email.

Common Questions About Your Privacy on bdt100

These questions come up most when you are managing your account, reviewing your payment history, or making changes to the wallet details you use for Nagad or Rocket transactions. If your question is not here, reach out through live chat.

We collect your name, contact details and the mobile wallet number you register for payments — such as your bKash or Nagad number. We only collect what is needed to run your account.

Your wallet number is shared only with the payment processor needed to complete your transaction. It is not passed to advertisers, sold to data brokers, or used for anything outside your payment flow.

Yes. Submit a data access request through live chat or the account help centre. We will confirm what personal data we hold and provide it in a readable format within a reasonable timeframe.

We keep records while your account is active. After closure, financial transaction records are held for the period required by applicable obligations, then deleted from our systems.

We use session and functional cookies to keep you logged in and remember your payment preferences. Essential cookies cannot be disabled without breaking account functions; non-essential ones can be managed in your browser.

This policy applies to eligible accounts in supported regions. Access and the protections described here depend on your local law and whether your region is eligible — check before registering.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.