Reference

Terms and Conditions That Govern Your Account

These terms set out the rules that apply when you open and use your bdt100 account — covering deposits via bKash, Nagad, and Rocket, withdrawal conditions, and what we each agree to.

Applies to all account holdersbKash, Nagad, Rocket coveredRegion and eligibility dependentUpdated when rules changeContact us with any dispute
bdt100 Terms and Conditions That Govern Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about a transaction made via bKash, Nagad, or Rocket, our support team is the right first step. We handle account-related queries through three channels — choose whichever suits your situation. Players in Dhaka and elsewhere in Bangladesh can use any of these paths to get a response.

Live Chat Open the chat window from any page in your account. Our team responds to terms and payment queries there directly, usually within a few minutes during active hours.
Email Support Send your query to our support address if your question needs a written record — useful for formal disputes or requests to close your account under these terms.
Account Help Page The help section inside your account covers the most common terms questions — wallet verification, withdrawal conditions, and what counts as a breach of these rules.
HOW WE OPERATE

How We Apply and Enforce These Terms

Our approach to enforcing these terms is consistent and transparent. We do not change rules mid-session or apply penalties without documented cause. When an account review is triggered — for example, because a bKash or Nagad withdrawal request could not be matched to the depositing wallet — we notify you and give you a clear path to resolve it before any action is taken.

Wallet Identity Checks Withdrawals to bKash, Nagad, or Rocket must go to the same wallet used for the deposit. We verify this at the point of each withdrawal request, not after processing.
Account Security Rules Your login credentials are your responsibility under these terms. If you suspect unauthorised access, contact support immediately — we can freeze your account while you regain control.
Dispute Resolution Path Raise a dispute via live chat or email within the timeframe stated in your account activity log. We review the transaction record and respond with a written outcome.
Term Updates and Notice We post all term changes on this page before they take effect. No retroactive changes apply. Continued account use after an update means acceptance of the revised version.

Common Questions About Our Terms

The questions below cover what we get asked most about account rules, payment conditions, and how these terms apply in practice. If your question is not here, the support team can answer it directly.

Access and eligibility depend on your local law and region. These terms apply to any account opened through bdt100, but using the platform is your responsibility under the rules where you are located.

No. Your deposit wallet must be registered in your own name. Using another person's bKash, Nagad, or Rocket account breaches these terms and may result in your account being suspended.

Depending on the breach, we may suspend your account, hold pending withdrawals, or close the account entirely. We will contact you with the reason before taking any irreversible action.

Updates are posted on this page with a revised effective date. We do not always send individual notifications, so checking back here periodically is the most reliable way to stay current.

Yes. Contact support via live chat or email and specify the date your account was opened. We keep version records and can provide the version that was in effect at that time.

Contact our support team through live chat or email. We will confirm your identity, check for any pending withdrawals to your Rocket or bKash wallet, and process the closure once everything is settled.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.